Shipping Policy

At REBEKA Coffee, we aim to process and ship orders in a timely and reliable manner. This Shipping Policy explains how we handle order processing, dispatch, delivery timelines, and shipping-related support for purchases made through our official channels.

Order Processing

Orders are usually processed within 1 to 3 business days after successful payment confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.

Shipping Timeline

Delivery timelines may vary depending on the customer's location, serviceability, and courier partner availability. Most orders are expected to be delivered within 3 to 7 business days from the date of dispatch.

Delivery Coverage

We currently ship across serviceable locations in India. Delivery availability may vary for certain remote or restricted areas depending on courier coverage.

Shipping Charges

Shipping charges, if applicable, will be shown at the time of checkout before payment is completed. Any free shipping offer will be displayed on the website or during promotional campaigns.

Order Tracking

Once your order is shipped, tracking details may be shared through the registered contact details provided at the time of purchase, wherever available.

Delays in Delivery

While we aim to ensure timely delivery, delays may occur due to factors beyond our control, including courier delays, weather conditions, public holidays, operational disruptions, or incorrect shipping details provided by the customer.

Incorrect Address or Failed Delivery

Customers are requested to provide a complete and accurate shipping address and contact number at the time of placing the order. REBEKA Coffee will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged Package or Delivery Issue

If your order arrives damaged, incomplete, or there is any delivery-related concern, please contact us as soon as possible through our official support details so we can review the issue and assist further.